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Deming on Management: Appreciation for a System

Deming Institute

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog (since 2004). This is the fourth post in our “Deming on Management” series. This series provides resources for those interested in learning more about particular topics related to W. Edwards Deming’s ideas on management.

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LeadershipNow 140: December 2015 Compilation

Leading Blog

Disciplines of a Learning Organization: Peter Senge by @Tnvora. You always want to be the market leader. If you can’t say that, shrink the market segment until you can. Four Steps to Manage Your Crucial Conversations by Steve Knight, via @INSEADKnowledge. FT: How to deal with ‘toxic’ workers. SteveTobak.

Senge 150
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Are These Systems Serving or Subverting Organization Results?

The Practical Leader

Harvard Business School Professor Ted Levitt, a leading research and author in management, marketing, and former editor of Harvard Business Review, said “Early decline and certain death are the fate of companies whose policies are geared totally and obsessively to their own convenience at the total expense of the customer.”

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Ask, Learn, Follow Up and Grow

Marshall Goldsmith

In the “old days,” a person was hired into a position, learned the job, and – usually because of some form of functional proficiency – received a promotion into management. Then, as a manager, this same person could tell a few people what to do. A classic example was the old Bell System.

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The Shape of the Meaning Organization

Harvard Business Review

Roughly, I'd suggest that they're strategy, marketing, finance, and the rest of the drear, dismal, passionless stuff that makes most of us snooze through meetings and dread the arrival of Monday morning, dilberting our joint prosperity, perpetually disappointing our ever-more apathetic customers, and gleefully embezzling from the future.

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Why the Problem with Learning Is Unlearning

Harvard Business Review

Ever since the publication of Peter Senge’s The Fifth Discipline , 25 years ago, companies have sought to become “learning organizations” that continually transform themselves. The problem isn’t learning: it’s unlearning. One problem is that they’ve been focused on the wrong thing.

Porter 8