Eric Jacobson
DECEMBER 3, 2020
He has presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” In that regard, he taught me a “work ethic.”
Eric Jacobson
NOVEMBER 3, 2020
He has presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” In that regard, he taught me a “work ethic.”
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Eric Jacobson
JANUARY 30, 2019
He has presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” In that regard, he taught me a “work ethic.”
Eric Jacobson
NOVEMBER 30, 2014
He has presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” In that regard, he taught me a “work ethic.”
Strategy Driven
OCTOBER 21, 2013
The FIRST thing to cut is executive pay, then management pay, then eliminate middle management as needed. Do you understand it’s ALL about customer loyalty (not customer satisfaction)? The last things employers should cut are sales, service, and training. OR MAKE THEM SALESPEOPLE, and have them contribute to the effort.
Harvard Business Review
FEBRUARY 23, 2018
I have interviewed over 100 CEOs, C-suite executives, middle managers, and shop floor workers in more than 25 companies across the world to understand why most companies fail to embed sustainability in their business models and, also, what drives success among the handful that do.
Tanveer Naseer
OCTOBER 7, 2014
You must make sure that managers at all levels are aware of and engaged with planned changes, and that they understand the importance of reinforcing key messages with their teams. If middle managers and supervisors signal to employees through their words or actions that they lack faith in their leaders, employees’ trust will decline rapidly.
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