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HR Value Delivery: Power of HR to Transform Organizations

HR Digest

Talent: Building the Right Competencies for Customer Value Traditionally, HR has been responsible for ensuring that employees have the right skills and competencies for their roles. HR professionals should take the lead in designing and implementing skill development initiatives that align with the organization’s strategic objectives.

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Does Your Company Have Enough Sales Managers?

Harvard Business Review

This meant that management span of control had more than doubled from an average of 5-6 salespeople per manager up to 12-15 per manager. The average span of control for U.S. The merchandising force operates with an unusually high span of control of 50 merchandisers per manager.

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Coddled Relatives Can Kill a Family Business

Harvard Business Review

During his entire career, he worked in his father''s span of control, reporting directly to his dad within six years of joining the business. I don''t have the skills to be an executive. Has he reported within his parent''s span of control for most/all of his career? We empathized with Denis.

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There Are 4 Futures for CMOs (Some Better Than Others)

Harvard Business Review

These executives have responsibilities we might expect to reside within marketing. That leaves Chief Marketing Officers with a decision — do you see the rise of these roles as an opportunity or a threat? Marketing faces a particular challenge since customer engagement has traditionally been considered its domain.

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Excess Management Is Costing the U.S. $3 Trillion Per Year

Harvard Business Review

Each branch makes its own loan decisions, sets its own pricing on loans and deposits, controls its own marketing budget, runs its own website (on a shared platform), and serves all customer segments — from individuals to multinationals — within its catchment area. Operating decisions are almost entirely decentralized.

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