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Unleashing the Power of C-Level Business Tools: Strategies for Success.

Rich Gee Group

resource) Kaizen: A continuous improvement philosophy that emphasizes making small, incremental changes to processes and operations to achieve long-term improvements. resource) These tools are essential for C-level executives to guide strategic decision-making, improve operations, and drive organizational growth and success.

Tools 195
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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

It applies to service industries and manufacturing operations. Total Quality Management (TQM) is recognized as a prerequisite for survival. Paying attention to quality can realize: Lower operating costs. TQM has increased profitability in some corporations up to six times. Business Strategy Steers the Quality Process.

Quality 50
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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

Field operations are decentralized into four areas of the city – central, south, east, north and west. Operating the department based on the Principles of Quality Leadership. The police union president joins the chief’s management team as a full voting member. At this point, only the EPD has a building. Managing conflict.

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Avoid the Improvement Hype Cycle

Harvard Business Review

Also, to signal what TQM guru Deming called "constancy of purpose," choose a name that will always resonate, e.g., something tied to customers and service. Many organizations choose "process excellence," "operational excellence," or "continuous improvement" as their improvement umbrella, rather than something like "Lean Six Sigma."