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Big-Box Retailers Have Two Options If They Want to Survive

Harvard Business Review

Last holiday season, PwC reported that Milllennials were spending a larger proportion on travel and entertainment than were their older counterparts. Outdoor retailer REI goes even further by holding events, classes, and service projects to engage with the local communities around its stores.

Retail 9
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What It Might Mean If We All Work From Home

The Horizons Tracker

Similarly, business travel not only provides a healthy proportion of passenger numbers, but a large proportion of airline profits, not to mention the numerous ancillary businesses, from hotels to conference providers, that rely on professionals getting out and about. Indeed Pinterest has gone as far as paying an $89.5

Reis 71
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How to Improve the Engagement and Retention of Young Hourly Workers

Harvard Business Review

HMSHost , the largest provider of food and beverage services for travelers in North America, piloted its Engagement Training Program to help frontline managers provide authentic recognition to its employees, listen and solve problems, and deliver specific, actionable feedback to their teams.

Survey 8