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The Year Is Half Over…Do You Know Where Your Strategic Plan Is?

CO2

According to Robert Kaplan, creator of the Balanced Scorecard, the main cause of strategic planning failure is poor execution. And Kotter International determined that, on average, 70% of new, large-scale strategic initiatives fall short of their goal, as did a similar McKinsey & Company 2009 study.

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The Year Is Half Over…Do You Know Where Your Strategic Plan Is?

CO2

According to Robert Kaplan, creator of the Balanced Scorecard, the main cause of strategic planning failure is poor execution. And Kotter International determined that, on average, 70% of new, large-scale strategic initiatives fall short of their goal, as did a similar McKinsey & Company 2009 study. Unclear Objectives.

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Avoid the Improvement Hype Cycle

Harvard Business Review

The result: Employees get confused and cynical (senior management's "flavor of the month"). Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software).

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Making Hospital Partnerships Work

Harvard Business Review

Many of them want to share responsibility in how the hospital is managed. At first, we worked with RIC as a consultant but then became its partner in 2009. Nearly all of our physicians (99%) are in private practice and are fiercely determined to remain independent.

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Why the TSA Screening Revolt is Like Poison Ivy

Harvard Business Review

Savage is the author of The Flaw of Averages (Wiley, 2009) and of an HBR article with the same title , chairman of Vector Economics , Inc (VectorEconomics.com), an adjunct faculty member at Stanford and Cambridge, and a frequent lecturer on risk modeling.

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Customer-Centric Continuous Improvement

Harvard Business Review

That's true partly because so many organizations are still organized around functional silos, which are managed to optimize their own performance rather than to deliver value to customers. Then there's a third killer of continuous improvement: the performance management system. Did they play to employees' hearts, heads, ears, and feet?