article thumbnail

015: How to Deal with Resistance to Change | Featuring Megan Burns

Engaging Leader

A certified Six Sigma Master Black Belt, Megan has worked with companies throughout North America and in 14 different countries. — Jesse Lahey, SPHR (@JesseLahey) December 6, 2012. A certified Six Sigma Master Black Belt, Megan has worked with companies throughout North America and in 14 different countries.

article thumbnail

Integrating Maintenance of Board Certification and Health Systems’ Quality-Improvement Programs

Harvard Business Review

The Mayo Quality Academy offers 30 courses, ranging from Lean and Six-Sigma to Human Factors and Change Management. As of 2012, over 30,000 Mayo staff members had achieved the introductory certification level for competence in knowledge, skills, and attitudes. Meaningful participation standards.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cutting Costs Without Cutting Corners: Lessons from Banner Health

Harvard Business Review

Nonetheless, between 2012 and mid-2103, Banner has captured nearly $70 million in savings, and by 2017, the savings will contribute $256 million annually to its bottom line. By the end of 2012, the first year of implementation, Banner captured $31 million in G&A savings. . Capitalize on success.

Cost 8
article thumbnail

Building a Software Start-Up Inside GE

Harvard Business Review

GE started on one floor of a large office building in 2012 and has grown to take over all five floors. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012. By June of 2012 we were close to 100. ” Hiring for Growth. The biggest challenge was growing fast.

article thumbnail

Favorites of 2011: Images Used in Team Building, Leadership, Innovation Workshops & Speeches

Mike Cardus

Developing::Leading::Be a part of High Performance Six Sigma Teams. Looking forward to meeting and working with your team and leaders in 2012. High Performance Team Development. 10 Team Dynamics That All Great Teams Share. Archimedes Principle of Marketing Management. In Planning Why Does the By-When Matter?

article thumbnail

Why Your Customers Hate You and How to Fix It

Skip Prichard

Nike entered the wearable fitness tracker market in 2012 with its FuelBand, supported by a world-class brand, significant advertising, and functional advantages. Unfortunately, it didn’t have the market share head start enjoyed by Fitbit (launched Tracker in 2008) and Jawbone (launched UP in 2011). across multiple industries and sectors.

How To 76