Strategy Driven

NOVEMBER 13, 2013

3 Innovation is DOA. Product development has been a little slow for a while. These days, most of your product developments are minor enhancements that don’t yield better margins. But that’s OK, because the customer expects product improvements. You need to re-energize innovation-fast. Shake them up.

Price 92

Price Innovation Incentives Learning-by-Doing 92

Strategy Driven

JANUARY 20, 2014

ADVISOR – I launched the Gitomer Certified Advisor program in the fall of 2013. They’re independent businesspeople who are now marketing their sales and personal development services using my intellectual property, both online and in the classroom. On the achievement side of life, my four words are: ADVISOR – DIGITAL – POWER – TIME.

Succession 50

Succession Customer Loyalty Competitive Advantage Content 50

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. By capturing information that formerly was available only from an in-person diagnostic test, Daimler Trucks North America creates customer loyalty and reduces risk for commercial drivers.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. By capturing information that formerly was available only from an in-person diagnostic test, Daimler Trucks North America creates customer loyalty and reduces risk for commercial drivers.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

OCTOBER 21, 2016

Managing risks therefore requires making investment decisions today for longer-term capacity building and developing adaptive strategies. Fostering innovation. Investing in sustainability is not only a risk management tool; it can also drive innovation. billion in mining projects since 2010.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

AUGUST 5, 2014

McKinsey’s DataMatics 2013 survey shows that companies that use customer analytics extensively are more than twice as likely to generate above-average profits as those that don’t. Companies across the spectrum are grappling with change as new technologies, innovations, and customer behaviors disrupt old business models.

P&L 10

P&L Banking Marketing Call Center 10