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5 Reasons For Regular Customer Service Performance Reviews

Tanveer Naseer

The following is a guest piece by EMEA Marketing Director Monika Götzmann. The level of customer service you provide can go a long way towards determining whether your business is a success or failure, which is why companies invest so heavily in training and customer service courses.

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The BIG Secrets of Enthusiastic Emotional Engagement.

Strategy Driven

Dale Carnegie ( How to Win Friends and Influence People ) says by becoming interested in them. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Improve Marketing Emails to Boost Sales. What is engagement? Better stated, how can you engage other people to become interested in you and your product or service?

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The Comprehensive Business Case for Sustainability

Harvard Business Review

Today’s executives are dealing with a complex and unprecedented brew of social, environmental, market, and technological trends. “Stranded assets” are investments that become obsolete due to regulatory, environmental, or market constraints. These require sophisticated, sustainability-based management.

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What can you do to get better? Follow the masters.

Strategy Driven

And so, to challenge your 2015 thinking, here are the master’s philosophies from 1953. Created a demand in the market with no product (a market vacuum if you will pardon the pun). When the cleaner finally emerged on the market, it was swept up (sorry again). Influencer of millions) Principle: Honesty is the best policy.

Hotels 50
article thumbnail

What can you do to get better? Follow the masters.

Strategy Driven

And so, to challenge your 2015 thinking, here are the master’s philosophies from 1953. Created a demand in the market with no product (a market vacuum if you will pardon the pun). When the cleaner finally emerged on the market, it was swept up (sorry again). Influencer of millions) Principle: Honesty is the best policy.

Hotels 50