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Navigating Workplace Conflict: A Deep Dive with Ralph Kilmann

Let's Grow Leaders

His journey, influenced by his parents’ escape from Nazi Germany, taught him the value of respecting differences, laying the groundwork for his future contributions. Cultural and Systemic Influences on Conflict Handling (25:49) Kilmann highlights the impact of organizational culture and hierarchical structures on conflict resolution.

System 234
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The Most Important Leadership Strategy: Slowing Down

Strategy Driven

Leadership has become more dynamic and fast-paced as organizations go global and technological integration increases. Leaders who allow themselves to slow down improve their ability to listen to learn in their conversations. Instead, slowing down enables them to actively listen. Alleviated stress. About the Author.

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Se7en Deadly Sins Blog Post Series: Sin #2 Hypocrisy

leaderCommunicator

According to the 2013 Global Leadership Pulse Survey conducted by Forum. Actively listen and check for understanding by paraphrasing what you’ve heard. As leaders, we can’t underestimate the power of the shadow we cast and, as a consequence, our ability to influence behaviors to drive results. David Grossman.'

Blog 118
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Emotional Intelligence Can Improve Communication Between Generations in the Workplace

The Center For Leadership Studies

There are five generations in the workplace today who bring roughly eight decades of life and work perspectives to the global marketplace. Leveraging emotional intelligence (EI) with awareness and discernment will increase your success in communicating effectively with those you influence, regardless of generation. 2 from [link].

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Is Your Emotional Intelligence Authentic, or Self-Serving?

Harvard Business Review

I saw this play out when debriefing with the Chief Operating Officer of a $20 billion global company. A need to be right masquerading as active listening. A fundamental social skill of emotional intelligence is being an effective listener. The project costs had ballooned, and the direct report was emotionally frayed.

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An Exercise to Become a More Powerful Listener

Harvard Business Review

A recent Gallup survey found that 63% of the global workforce is not engaged. That adds up to waste in the range of half a trillion dollars globally. Finally, you can increase the ratio of listening to speaking by asking questions and spending at least 50% of any conversation actively listening to the other person speak.

Power 8
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An Exercise to Become a More Powerful Listener

Harvard Business Review

A recent Gallup survey found that 63% of the global workforce is not engaged. That adds up to waste in the range of half a trillion dollars globally. Finally, you can increase the ratio of listening to speaking by asking questions and spending at least 50% of any conversation actively listening to the other person speak.

Power 8