When Health Care Providers Look at Problems from Multiple Perspectives, Patients Benefit
Harvard Business Review
JUNE 23, 2017
Smith was ready to be discharged home after his laryngectomy, an extensive operation that removes a patient’s throat due to cancer. While diverse perspectives and approaches to care are important, if they are not managed appropriately, they can cause misunderstandings, bias decision making, and get in the way of the best care.
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