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015: How to Deal with Resistance to Change | Featuring Megan Burns

Engaging Leader

Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting. A certified Six Sigma Master Black Belt, Megan has worked with companies throughout North America and in 14 different countries. Video: How to Use a Stakeholder Analysis to Identify Audience Members. Subscription Links.

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Debriefing as Continuous Improvement

Strategy Driven

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Duke and James D. Murphy For the last 50 years, elite U.S.

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Three Examples of New Process Strategy

Harvard Business Review

They stand on the shoulders of the methods of "Process Strategy 1.0": Lean , Six Sigma , and Business Reengineering. To speed operations and improvement, Process Strategy 2.0 The third major trend I see is the increasing need for speed in operations and improvement. Let's explore what Process Strategy 2.0 is all about: 1.

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How to Build Confidence

Harvard Business Review

If you are unsure about your ability to do something — speak in front of large audience, negotiate with a tough customer — start by trying out the skills in a safe setting. Worry about what others think — focus on yourself, not a theoretical and judgmental audience.