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November 2020 Leadership Development Carnival

Lead Change Blog

Active listening has become even more vital during the global pandemic, as many organizations work in a remote environment. Joel Garfinkle of the Career Advancement Blog shared 4 Tips for Improving Work/Life Balance. Jon Mertz of Thin Difference shared Social Entrepreneurs Are the New Social Capital Builders.

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Elizabeth Pieters accepted into Forbes Human Resources Council

N2Growth Blog

Forbes Councils combines an innovative, high-touch approach to community management perfected by the team behind Young Entrepreneur Council (YEC) with the extensive resources and global reach of Forbes. N2Growth is a global leadership development firm with more than 30 locations across The Americas, Europe, APAC & MENA.

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4 Ways to a Better Bottom Line

Lead Change Blog

You may have employees working globally, doing business with people from other regions or countries, or you might be relocating executives across cultures. The fact is, global business is the new norm. What these programs are lacking are the tools necessary for employees and organizations to cultivate a global mindset.

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How to Compete Like the World’s Most Innovative Leaders

Skip Prichard

In fact, his inventions in three-phase electric power and alternating current eventually enabled the global distribution of electricity as we know it. 1] He also worked hard to build his social capital with other talented inventors, but also with wealthy families and financiers like J. Steve Jobs; Elon Musk).

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Giving Away Trust

Coaching Tip

For better or worse, everything that happens can now be forwarded, tweeted, and blogged about. The formula for success = your human capital (what you know and can do) times your social capital (who you know and who knows you) times your reputation ( who trusts you ). That's the secret.

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How Apple Stores Can Keep From Turning Sour

Harvard Business Review

What follows is a customer experience cautionary tale, illustrating the kind of lapse that can happen even at a company with a global reputation for being customer-centric. No doubt many of these folks already like to affiliate — perhaps they''re blogging and drawing strong audiences.

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Guidelines for Cultivating Customer Altruism

Harvard Business Review

That community business ideal is now increasingly possible — and available — on a much broader, even global basis and many firms are striving to make this transition. Ariely points out that once you cross the line from social norms into market norms, you''ll find it very difficult to get your customers to return to social norms.