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Hackers and Hummingbirds: Leadership Lessons from Facebook CEO Mark Zuckerberg

Terry Starbucker

In his IPO letter Mark Zuckerberg wrote: “I started off by writing the first version of Facebook myself because it was something I wanted to exist. At Facebook, allegiance to the hacker way permeates every aspect of the business, from product innovation to organizational structure to management and training.

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How to Prepare for a Crisis You Couldn’t Possibly Predict

Harvard Business Review

Most of us don’t oversee huge IPOs, but sooner or later, every team faces an unexpected crisis: technology breaks, a competitor makes a disruptive move, a promising project fails, a key employee quits, consumers have a negative reaction to a new product—the list goes on. SWAT teams achieve something similar through cross-training.

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What Spinning Off a GE Business Taught Me About Managing Ultra-Fast Change

Harvard Business Review

Major organizational changes, covering everything from recruiting and branding to regulatory approvals and marketing, happened in rapid succession, with a hard deadline of 12 months to get it all done for the IPO — and 18 months from the IPO until our full separation from GE. Very quickly, common concerns bubbled up.

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What African Start-Ups Need to Do to Hire and Keep Great Talent

Harvard Business Review

With limited exit opportunities via initial public offers ( IPOs ) and acquisitions, smart young people understand that stock options rarely bring a big payday. He invested in training his staff, but that backfired as those individuals then became more marketable and moved on.

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Become Your Own Best Gatekeeper

Harvard Business Review

As a consultant, I've been trained to sniff out underlings who can only say no (and aren't authorized to say yes), and strategically work to evade them. And I recall well, at the start of my career, how flattered I felt to be asked for a meeting or some advice — thrilled to be looked at as enough of an expert to be of help.

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What to Do When Your Boss Says No

Harvard Business Review

The company started as a single store, but about a decade later it was a national chain on the heels of filing an IPO. It’s a sign that our projects aren’t valued and our careers are stalling out. Several years ago I sat down with the CEO of a fast-growing retail business. His answer blew me away. “Say no!”

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Business Should Focus on Sociality, Not Social "Media"

Harvard Business Review

Now, let's talk about meggings , and their even less fortunately named cousin, mantyhose. I'd say: yesterday's social media superstars turned out to be a little like today's meggings: fashionable mistakes many would rather pretend didn't really happen.

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