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New Managers Shouldn’t Be Afraid to Express Their Emotions

Harvard Business Review

Becoming a Manager. 5 Things New Managers Should Focus on First. New Managers Need a Philosophy About How They’ll Lead. New Managers Don’t Have to Have All the Answers. As soon as you make the transition to manager, rather than avoiding emotion, you should harness it. You and Your Team Series.

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Personal Branding for Introverts

Harvard Business Review

As well-known psychologist Robert Cialdini told me during an interview for my book Reinventing You , simply placing diplomas or awards on your office walls can help reinforce your expertise to others. You’re likely to need more “thinking time,” as introvert and former Campbell Soup Company CEO Doug Conant advised in an HBR post.

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Getting People to Believe in Something They Can’t Yet Imagine

Harvard Business Review

Traditional influencing theory — as expounded, for example, by Robert Cialdini in Influence: The Psychology of Persuasion — offers “invoking authority” as a way to persuade others to support things that are new to them. PILOT PROJECT: Another of the major methods of persuasion outlined by Robert Cialdini is the “principle of consistency.”

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Great Leaders Embrace Office Politics

Harvard Business Review

Handwritten thank-you notes from the CEO proudly adorned her wall. Jill should have spent much more time managing up. She should have better managed decision makers, her boss, her image, and her own career. Managing a career in these ways is critical, but surprisingly few people do it. What happened?

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How to Give Negative Feedback When Your Organization Is “Nice”

Harvard Business Review

I was meeting with a client last week, the CEO of a global asset management firm. Robert Cialdini’s research on commitment and consistency shows that if we publicly commit to a goal we are more likely to honor it because it becomes part of our identity and we dislike operating in ways that contradict that identity.

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7 Ways to Capture Someone’s Attention

Harvard Business Review

Your goal as a manager should be to identify the incentives that most appeal to your employees, colleagues and bosses and to make them more visceral in their minds. Consumers consistently rate experts as the most trusted spokespeople , more than CEOs or celebrities. Motivating people Influence Communication Managing yourself'