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Retain Your Top Performers

Marshall Goldsmith

Innovative high-technology corporations are currently paying employees large bonuses to recruit top talent. The “intellectual capital” brought in by high-knowledge employees will be a major, if not the primary, competitive advantage. The rise in the influence of the knowledge worker. .

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CEOs Need Hard Data on Customer Loyalty

Harvard Business Review

Three-quarters of the world's CEOs say more emphasis should be placed on measuring the value of non-financial assets such as intellectual capital and customer relationships. But let's give our financial colleagues credit for acknowledging the fundamental imbalance that the CEOs are referring to.

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How to Navigate a Digital Transformation

Harvard Business Review

Manufacturers invest most of their capital into physical assets, while high-tech firms invest in R&D to create new intellectual capital. But all assets are not created equal, especially as the technological landscape changes. There’s no question why legacy organizations are tackling digital transformation now.

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You Don’t Need to Be a Silicon Valley Startup to Have a Network-Based Strategy

Harvard Business Review

” Publicly, CEOs talk about digital transformation, but privately, they wonder if their efforts will be enough. Sponsored by DXC Technology. Intellectual capital. For most companies intellectual property is something that sits on their balance sheet. ” the response was “You don’t.”

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Bureaucracy Must Die

Harvard Business Review

This is the recipe for “bureaucracy,” the 150-year old mashup of military command structures and industrial engineering that constitutes the operating system for virtually every large-scale organization on the planet. Bureaucracy is the technology of control. Rules tightly circumscribe discretion. He was right.

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Bureaucracy Must Die

Harvard Business Review

This is the recipe for “bureaucracy,” the 150-year old mashup of military command structures and industrial engineering that constitutes the operating system for virtually every large-scale organization on the planet. Bureaucracy is the technology of control. Rules tightly circumscribe discretion. He was right.

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Can Hewlett Packard Make its Own Luck?

Harvard Business Review

While the technology giant's second-quarter revenue increased by 3%, its relatively new CEO, Leo Apotheker, was forced to lower the forecast for revenue for the fiscal year. The technology market is the epitome of creative destruction. He blamed the Japan earthquake, the anemic PC market, and a troubled services organization.