Marshall Goldsmith

FEBRUARY 8, 2018

14th Administrator, United States Agency for International Development. Bill began his career with Hyatt Hotels Corporation. American Hotel & Lodging Association (AH&LA) Board of Directors. Rod MacKenzie – Executive Vice President, Chief Development Officer for Pfizer, member of Pfizer’s Executive Leadership Team.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

JANUARY 28, 2015

It is the same card he used to buy the plane ticket and book the hotel. Here are our recommendations for how CMOs and COOs can develop a more collaborative working relationship: 1. Develop a shared vocabulary and shared metrics. A traveler arrives in a foreign country and attempts to use his credit card to make a purchase.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

JULY 14, 2017

But platforms and networks can be developed in many different ways. As an example, hotel chains like Marriott or Hilton create value chains that deliver rooms and related services to their customers. The good news is that you can harness the power of platforms and network effects without turning yourself completely inside out.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

APRIL 14, 2011

There were about 10 people involved — the CEO and his direct reports — and we met for two days offsite, in a hotel, so we wouldn't be distracted. Save at least an hour or two at the end of the meeting to develop communication plans to disseminate the decisions. A strategy offsite. I had prepared meticulously.

CFO 16

CFO CEO Hotels Strategy 16