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Commercial Leadership in the C-Suite: N2Growth’s Expertise

N2Growth Blog

The C-Suite Executives Role in Business Strategy The C-Suite executive team comprises the Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operating Officer (COO), and other high-ranking ‘chief’ executives. The digital landscape has redefined the boundaries of commercial leadership.

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Elon Musk by Walter Isaascson

Leading Blog

Even though Musk’s approach doesn’t necessarily provide a blueprint to be copied any more than Steve Jobs’ approach did (even though both individuals got results), it does offer lessons to be learned and applied in our own leadership. Entrepreneurs are actually not risk takers,” says X.com CFO Roelof Botha. They’re risk mitigators.

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Walgreens Boots Alliance Leadership Announces New Executive Team

HR Digest

The Walgreens Boots Alliance leadership just announced three new members for its executive VP team with the aim of improving its healthcare services and strategy, which includes Elizabeth Burger Chief Human Resources Officer (CHRO), Mary Langowski President for the U.S. She held a similar role of CHRO at Flowserve as well as HanesBrands Inc.,

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Making the Turn: 10 Warning Signs You aren’t Shifting from Founder to Leader

N2Growth Blog

There are warning signs you may be stuck in founder-mode and not making the turn to leadership. Maybe your CFO is a family friend. Leadership is uncomfortable sometimes. And, you operate in a fishbowl. Leadership involves uncertainty. Leadership is messier that being the founder. Here’s an example.

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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Jim Kim (President of the World Bank), Peter Drucker (founder of modern management), Paul Hersey (noted author, teacher, and personal mentor of mine), and Warren Bennis (one of the world’s greatest leadership thinkers of his time). Has been recognized as the World’s #1 Leadership Thinker. Author of two best-selling leadership books.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

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Scaling Customer Service as Your Startup Grows

Harvard Business Review

Scaling up comes with CFO and board pressure to gain efficiency, and the natural tendency of a business will be to squeeze customer teams. Consider hiring a “customer operations” person to focus on automation full-time. I’ve just spent paragraphs talking about operations, analytics, and efficiency.

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