Harvard Business Review

FEBRUARY 12, 2016

Thanks to the proliferation of smartphones, brand and online-shopping websites, social media, and vehicle connectivity, businesses have a unique opportunity to use technology to revolutionize the customer experience and to incorporate the voice of the customer into product development. The CoE elevated the issue to the engineering leads.

Media 8

Media Automotive Globalization Active Listening 8

Harvard Business Review

DECEMBER 23, 2016

Their goal is to attract, engage, develop and retain employees – moving talent into, through and out of the organization. HR systems emphasize long-term relationships and high performance, with big investments in selection and development, amortized over a long career.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

MAY 2, 2011

Out of curiosity, I ran it through a search engine and what did I get? That's why there's little pushback on pricing, obsolescence, or disappointing developers. And that's alignment. Alignment is among the contenders for the most overused word in business today. Why is that? It's not very sexy. Wait for it. wheel alignment.

Brand 14

Brand Energy Price Long-term 14