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How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). Find Common Ground.

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Can JP Morgan Transparently Police Itself?

Harvard Business Review

boss, Ina Drew , the former head of their unit in of the bank's, the Chief Investment Office (CIO); and CEO Jamie Dimon, to whom the CIO reported who oversaw the CIO. Such determination is subject to ratification by (and for an award to the CEO would be made by) the [Board's] Compensation & Management Development Committee.

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Medical Systems Hacks Are Scary, but Medical Device Hacks Could Be Even Worse

Harvard Business Review

Spurred by an aging population, increases in chronic disease, and technological breakthroughs, the electronic medical device market is poised to reach an estimated $398 billion in 2017. Assess these risks on par with clinical efficacy. Assess these risks on par with clinical efficacy.

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Leading in a World of Resource Constraints and Extreme Weather

Harvard Business Review

He told me about the days, decades ago, when he first ran into a new breed of executive and thought, “What the heck is a CIO?” McKinsey, for example, recently outlined the “new organizational capabilities” that chemical companies should develop to deal with frequent oil price shocks. Insight Center.

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C'mon, IT Leaders. Take a Chance!

Harvard Business Review

Adoption risk: Adopting technologies or responding to market, business, and technology trends too quickly or too slowly; reactively or over thought, without considering how non-technical implications or unintended consequences contribute adoption risk. Google''s CIO on How to Make Your IT Department Great.

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3 Emerging Market Risks Companies Should Watch for in 2018

Harvard Business Review

They devote far more time to internal execution and competitive risks than to external risks that can change the playing field. This means that many emerging market risks get cut from the senior leadership agenda. real GDP growth rate for the region, but there is more business risk than many expect.