Harvard Business Review

NOVEMBER 9, 2012

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). Find Common Ground.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

MAY 23, 2012

The recent disclosure of a multi-billion dollar trading loss at JPMorgan Chase reminds us again of the challenge and complexity of risk management, the subject of our June 2012 HBR article, "Managing Risks: A New Framework." Each requires customized risk management processes.

Risk Management 9

Risk Management CIO Management Banking 9

Harvard Business Review

MAY 31, 2012

boss, Ina Drew , the former head of their unit in of the bank's, the Chief Investment Office (CIO); and CEO Jamie Dimon, to whom the CIO reported who oversaw the CIO. This is reflected in the drop in stock price from an April high of about $45 to about $35 in late May (a market cap decline of more than $35 billion).

CIO 8

CIO Committee Risk Management Banking 8

Harvard Business Review

MAY 15, 2017

Spurred by an aging population, increases in chronic disease, and technological breakthroughs, the electronic medical device market is poised to reach an estimated $398 billion in 2017. Assess these risks on par with clinical efficacy. Such devices are becoming more and more common in health care.

System 8

System CIO Health Care Guidelines 8

Harvard Business Review

JUNE 19, 2013

Losing that kind of information can mean a plunge in stock price and market share. But when I put the question to top management, well, they''re busy — not their problem, that''s for sure — and they refer me to the chief information officer or the chief technology officer. Why Your CEO Is a Security Risk.

Company 8

Company Chief Operating Officer Chief Technology Officer Chief Information Officer 8

Harvard Business Review

DECEMBER 4, 2013

Much as war is too important to be left to the generals, the business of network effects is too valuable to be entrusted to the CMOs and CIOs. But managing network effects as technology byproducts is a bit like treating cars as extensions of internal combustion engines; technically accurate, yes, but missing the larger purposes and points.

Management 8

Management Supply Chain CIO Core Competence 8

Harvard Business Review

JUNE 16, 2015

He told me about the days, decades ago, when he first ran into a new breed of executive and thought, “What the heck is a CIO?” And they can sit in nearly any part of the organization and hold other titles simultaneously (like R&D at Owens Corning or Corporate Communications and Marketing at Unilever).

Constraint 8

Constraint Supply Chain Resources Operations 8