N2Growth Blog

NOVEMBER 28, 2023

Regular board evaluations and leadership assessments provide valuable insights into the board’s dynamics, functioning, and overall effectiveness. One best practice is to utilize anonymous surveys or questionnaires, allowing board members to share their thoughts without fearing potential repercussions.

Compliance 411

Compliance Risk Management Objective Process 411

Strategy Driven

JANUARY 2, 2015

Customer experience” comes right out of marketing surveys, which rarely ask for real feedback or share the findings with company decision makers. Expect to render good business all the time. ‘Customer care’ means that customer service is palmed off on some call center.

Strategy 50

Strategy Strategic Planning Budgeting Risk Management 50

Strategy Driven

FEBRUARY 6, 2015

Commission customer and employee surveys. This includes repeating surveys to assure that you are making adequate progress. By successfully combining employee involvement, process improvement, customer focus and demonstrated management endorsement, any company can succeed at quality. Research drives most communications programs.

Quality 50

Quality Metrics Strategic Planning TQM 50

Great Leadership By Dan

SEPTEMBER 3, 2013

Welcome to the September edition of the Leadership Development Carnival ! For this month’s edition, I asked an all-star cadre of leadership development bloggers, authors, and consultants to submit an answer to the following question: “We all know that individual development plans (IDPs) need to be tailored for each leader.

Leadership Development 283

Leadership Development Development Planning Self-aware 283

Harvard Business Review

SEPTEMBER 19, 2017

I’ve been a consultant for almost 20 years, advising companies on complex challenges in ethics, risk, and responsibility. People are generally overconfident when they assess risk, more comfortable focusing on its probabilities than on potential impacts. The dominance of the win-win orthodoxy is a sign of progress.

Ethics 14

Ethics Short-term Long-term Supply Chain 14

Harvard Business Review

JULY 9, 2014

One possible reason is that the financial crisis and the recessionary period that followed have driven corporations to skew their board appointments towards including more risk management and conventional corporate experience, at the expense of more tech-savvy and digital knowledge.

Business Model 8

Business Model Technology Long-term Risk Management 8

Harvard Business Review

MAY 16, 2017

And yet organizational leadership all too often demonstrates outright technology torpitude. An unprepared, lethargic leadership only amplifies the consequences of a security breach. As cyber threats grow exponentially, comprehensive risk management is now a board-level priority.

Training 10

Training Supply Chain Agility Risk Management 10