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Social Media Jobs, Roles & Responsibilities with Infographic

Modern Servant Leader

Most marketers focused on advertising, promotions and creating awareness through disruption of unrelated content. With the emergence of social media technologies , this responsibility shifts from mostly push to mostly pull (inbound) marketing. Human Resources. Public Relations. From faux to frank. From policy to people.

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3 Simple Steps to Social Media Training

Modern Servant Leader

Below is a simple, 3 phase approach to prepare your organization for advances in the disruptive technology of social media. These are often found in Support, Marketing and Human Resource departments. Don’t push social media on an executive uncomfortable with the technology. All Employees. Specialists.

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Top Leadership Experts to Follow in 2015

Modern Servant Leader

Or, maybe you’re focused on personal development and want to find the best content online to help you grow as a leader. I write, teach and consult across the world on human resource strategy. Are you looking for the top leadership experts to follow in 2015? Be Irresistible. Project Manager at @courtinnovation.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.