Harvard Business Review

JANUARY 29, 2015

As Marco Annunziata , Chief Economist at GE, told me, “We’re no longer selling customers just a jet engine, a locomotive, or a wind turbine; we’re bringing data and actionable solutions along with the hardware to reduce costs and improve performance.” Operations Competitive strategy Technology'

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

JUNE 12, 2017

“If we don’t see male kindergarten teachers or female engineers we don’t naturally associate women and men with those jobs, and we apply different standards” when hiring, promoting and evaluating job performance. To begin, you’ll need to understand what hiring prejudices are and how they operate.

Process 8

Process Diversity Sample Software 8

Harvard Business Review

JULY 26, 2017

Sales organizations want flexibility to meet changing customer demands while engineering and operations need stability to drive scale and efficiency. I had a client once where the disagreements between design, engineering, and marketing were so strong that the teams couldn’t work together without arguing.

Company 10

Company Cooper Participative Engineering 10

Harvard Business Review

MARCH 7, 2017

Susan Fowler, a former site reliability engineer at Uber, recently wrote about her “very, very strange year at Uber,” characterized by a pervasive culture of alleged sexual harassment. Uber CEO Travis Kalanick and prominent board members, with the cooperation and support of the head of HR, have initiated an investigation.

Compliance 11

Compliance Hedge Human Capital Finance 11

Harvard Business Review

JUNE 13, 2012

Greg Koch tells the story of how plant managers around the world have absorbed their connection to the communities in which they do business, and work hard to earn the "social license" to operate. The Mondragon Cooperative Experience: Humanity at Work. Hack by Valeria Budinich, Ashoka. Story by Greg Koch, Coca-Cola.

Organization 13

Organization Cooper McKinsey Long-term 13