article thumbnail

The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

 My favorite: HR as a cost center.  My favorite: HR as a cost center.  While some may contain elements of truth, most are overblown based on perceptions of HR that date back to its "Personnel" days.  Art puts a few of these top myths about HR to rest.

Blog 138
article thumbnail

Shadow IT Is Out of the Closet

Harvard Business Review

Lines of business are now getting their own official technology budgets for non-standard software products. In the upper left quadrant are the multi-year rollouts, like large Enterprise Resource Planning or supply chain modernization endeavors. Shadow IT has been freshly-labeled "departmental IT.".

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Verizon's iPhone Could Be Good for AT&T

Harvard Business Review

We call these people Cost Center Consumers, and they come in two flavors. Divas: These are high maintenance consumers who drive costs up after purchase. They tie up your call centers, incur costly returns, and generate other costs that occur below the gross margin line, which is harder to see.

P&L 14
article thumbnail

How Cybersecurity Teams Can Convince the C-Suite of Their Value

Harvard Business Review

One of the most popular misconceptions about security is that it’s destined to be a cost center and it survives on executive generosity (or paranoia). Effective security investments and strategic planning can improve a company’s bottom line. Driving Financial Goals. This isn’t the case.

Team 8
article thumbnail

How Cloud Computing Is Changing Management

Harvard Business Review

Theories and practices of management often spring from the opportunities created by new technologies. Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). ” What else needs to change?

article thumbnail

Why Marketing Needs Closer Ties to IT

Harvard Business Review

As marketing continues to shift and improve, we’ve come to rely on IT to provide expertise on current technology and, perhaps more importantly, to provide a road map that shows where technology will lead, where integration is critical, and how to make the best use of increasingly sophisticated tools.