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Leadership & Loyalty | N2Growth Blog

N2Growth Blog

After reading the above comments it should already be obvious, but just in case, review the 5 items below: A Team of Yes-men : Feared leaders either surround themselves with like-minded people, or train people to share their views in a vacuum. I would also suspect you produced you best work for the latter and not the former.

Loyalty 417
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Understanding Customers Is Everyone's Job

Harvard Business Review

Creating products and services for market segments of one (" mass customization ") isn''t easy. The only way it can happen: marketing, IT, operations, and human resources functions must collaborate in unprecedented ways. They''re using tailored suggestions to drive customer loyalty. Collaboration Marketing Operations'

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The Comprehensive Business Case for Sustainability

Harvard Business Review

This can disrupt a firm’s ability to operate on schedule and budget. Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. ” Improving risk management.

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The Rebirth of the CMO

Harvard Business Review

McKinsey’s DataMatics 2013 survey shows that companies that use customer analytics extensively are more than twice as likely to generate above-average profits as those that don’t. To have the influence to help set business strategy for the company, CMOs need to translate customer insights into terms meaningful to senior leadership.

P&L 11
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Healthy Habits Of Successful Leaders – An Expert Roundup

Joseph Lalonde

3) Mental – My role as host of The Ziglar Show requires me to study the messages of today’s top world influencers, and it’s a dramatic gift. Which leads me to this conclusion; one of the healthiest habits you can operate in is healthy thinking! My regular reviews of these simple documents keep me on track when things get tough.

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Are Uber and Facebook Turning Users into Lobbyists?

Harvard Business Review

Many of the companies inserting politics into their user experience operate popular social platforms themselves. We’re being introduced to a new lever of corporate influence on democracy. In going directly to their users, technology companies are participating in the very direct-to-customer media channels they’ve created.

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Capitalism’s Future Is Already Here

Harvard Business Review

As more firms became multinationals, fewer showed loyalty to particular communities or any hesitation to migrate their operations to wherever costs were lowest. Employees were viewed more as fungible inputs to operations, and customers viewed more as targets within more and less lucrative segments.