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Is It Fun Being Led by You?

Lead Change Blog

We learned the quality lessons of Edward Deming, Joseph Juran, and Phil Crosby as well as the lean thinking lessons of James Womack. We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. The benefits were significant. Fun Leaders Are Light.

Six Sigma 150
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What we see…

Deming Institute

Post by Bill Bellows, Deputy Director, The Deming Institute. defects per million opportunities, the standard for Six Sigma Quality, or zero defects, the quality standard of Philip Crosby. I also took advantage of an opportunity to meet Dr. Deming during his February 1990 lectures at Western Connecticut State University.

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Reflections on the Fabric of the Toyota Production System

Deming Institute

Guest post by Bill Bellows, Member of The Deming Institute’s Advisory Council. Edwards Deming to several dozen executives in Japan in 1950. Years later, in 2005, Dr. Shoichiro Toyoda, Chairman and former President (1982-1999) of Toyota, accepted the American Society for Quality’s Deming Medal.

System 74
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Avoid Doing the Wrong things Righter…But, “By What Method?”

Deming Institute

Rather than seizing this as an opportunity to develop a new theory on which I might improve student engagement and learning, I focused not on what was on the minds of my students but on improving my pedagogy; reinforcing, perhaps, how to continue to do the wrong things – things that had no relevance for my students – better. References.

Covey 69
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We Need to Apply Quality Improvement Lessons to Safety

The Practical Leader

As I fine tune next week’s Leadership and Culture Development for Higher Health and Safety webcast presentation, I’ve been reflecting on the lessons learned from the quality movement and the widespread failure to apply those to workplace safety. Deming considers slogans to be just another form of exhortation.

Quality 49
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Debriefing as Continuous Improvement

Strategy Driven

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Will Duke is Afterburner’s Director of Learning and Development.

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A Brief History of the Ways Companies Compete

Harvard Business Review

Edwards Deming , who introduced quality as a way of life for Japanese companies. And processes like Six Sigma quality control became hugely popular after GE publicly adopted the concept. Scale and efficiency are mostly about competing by lowering costs. “Quality is free” became a mantra. Insight Center.