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Is It Fun Being Led by You?

Lead Change Blog

We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. ” Welcome to the era of growth through innovation. Authenticity creates trust; trust is a must-have ingredient in the risk-taking recipe required for innovation.

Six Sigma 150
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Case Study: Adopting a Deming Management System in a Service Company

Deming Institute

Roadway established these goals for its quality teams: improve organizational productivity, improve employee satisfaction, develop employee capabilities through leadership and training, and improve communication by reducing frustration and conflicts. ” Today it is not common to try and train everyone right away.

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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Total Quality Management (TQM) is recognized as a prerequisite for survival. Faster innovation. TQM has increased profitability in some corporations up to six times. Anyone who is unwilling to spend for quality is hastening company decline. Business Strategy Steers the Quality Process. Research shows they can be cut in half.

Quality 50
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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

Top leaders required to develop a plan to demonstrate their advocacy for Quality Leadership methods and the goals of the transformation. Innovation and experimentation become organizational values. A mission statement is developed by the management team and shared with the department. Year seven.

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Avoid the Improvement Hype Cycle

Harvard Business Review

To understand the strengths and weaknesses of different process religions, develop a network of people with experience in each one. Also, to signal what TQM guru Deming called "constancy of purpose," choose a name that will always resonate, e.g., something tied to customers and service.

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Treat Everything as a Case Study

Harvard Business Review

Then we got talking about the odometer on my Nissan Pathfinder: Is a car that can go 300,000 miles a case of over-engineering or TQM excellence? You develop the Case Method third eye. This will help you assist your company in finding innovative solutions. They crave creative, adaptive, innovative thinking.