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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Frances Hesselbein – Former CEO, Girl Scouts of America and Peter Drucker Foundation. Authority on new technology and communication. a holding company that operates seven distinct business. Agapol Na Songkhla – Chief People Officer and Executive Vice President of Human Capital Group at Thai Beverage (ThaiBev).

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Meet My Next Group of Coaches!

Marshall Goldsmith

Human Resources & Leadership Development Professionals—Cohort 1. Kathleen Wilson-Thompson – Executive Vice President and Global Chief Human Resources Officer HR Walgreens Boots Alliance Inc., Human Resources & Leadership Development Professionals—Cohort 2. top-level internal coaching to executives.

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We Need Both Networks and Communities

Harvard Business Review

Marshall McLuhan wrote famously about the “global village,” created by new information technologies. Drucker Forum 2015: Managing in the Digital Age. This post is one in a series of perspectives by presenters and participants in the 7th Global Drucker Forum. Networks connect; communities care.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

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Automation Won’t Replace People as Your Competitive Advantage

Harvard Business Review

To a large extent, he’s speaking directly to us humans, who may well lack confidence that we can continue to provide a superior value proposition relative to advancing technology. Southwest operates in an industry that has long been obsessed with asset utilization as the key to competitiveness.