Harvard Business Review

MARCH 14, 2017

Loyalty programs have proliferated across travel, retail, financial services, and other economic sectors. household participates in 29 different loyalty programs, according to the 2015 Colloquy Loyalty Census. Loyalty programs are ripe for some kind of disruptive innovation that would make them easier to use.

Loyalty 9

Loyalty Customer Loyalty Travel Hotels 9

Harvard Business Review

NOVEMBER 23, 2016

The internet has dramatically changed the way companies operate. The pace of robot adoption may surprise us, just as the internet spread more quickly than many anticipated. Harnessing the power of machine learning and other technologies. So early preparation is needed. Start early to shift the leadership mindset.

Early Adopters 8

Early Adopters Short-term Long-term Compliance 8

Harvard Business Review

OCTOBER 1, 2018

Blockchain technology is not well understood and subject to a lot of hype. However, there are many reasons to invest the time now to understand the technology and begin exploring specific marketing applications for your industry. Blockchain technology allows for near-zero transaction costs—even on microtransactions.

Marketing 8

Marketing Advertising Technology Content 8

Harvard Business Review

MARCH 12, 2014

By leveraging connected mobile devices such as smartphones, existing in-venue Wi-Fi networks, low cost Bluetooth-enabled beacons, and a handful of other technologies, location analytics vendors have made it possible to get location analytics solutions up and running fast at a minimal cost. Operations. Retail Technology'

Retail 8

Retail Customer Intimacy Apparel Wireless 8