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Tracey Franklin on Building an Engine of Innovation Through Talent

HR Digest

As CHRO, I always reinforce with my HR team that we are the architects of not only the employee experience but the structure of the organization and the operating model. Because of where we are as an organization, operating as relatively new to a commercial market, we are always thinking long-term about the future of our platform.

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Liz Ryan Reflects: A Decade Shaped by Human-Centric Revolution

HR Digest

We cannot assume that because someone implemented what was the best practice in the 1940s or 1960s, but it’s still the way we should be operating today. We cannot assume that because someone implemented what was the best practice in the 1940s or 1960s, but it’s still the way we should be operating today.” It’s not effective.

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Encourage Employees to Talk More

Tony Mayo

The engineers around the punchcard reader had not been engaged in idle banter. Informally talking out problems and solutions, it seemed, produced better results than following the employee handbook or obeying managers’ e-mailed instructions. The new equipment was ordered and installed. Productivity plummeted.

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The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

As I wrote about in my first post , my first job out of college was at the GM Livonia Engine Plant, outside of Detroit. One of my colleagues gave me a copy of a “Livonia Philosophy” handbook that was gathering dust, and I’ve kept to this day. Guest post by Mark Graban.

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Improve Decision-Making With Help From the Crowd

Harvard Business Review

Customers, instead of engineers or managers, make decisions on product designs in an ongoing dialogue. But not at Valve Software , creators of video games ( Half-Life , Counter-Strike, Portal), a game engine, and online gaming platform. Decision making Operations' What you work on is decided by bosses in almost all companies.