Remove Ethics Remove Hotels Remove Marketing Remove Productivity
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The Factors That Influence Acceptance Of AI In Hospitality

The Horizons Tracker

In recent years, artificial intelligence (AI) has made significant strides in enhancing hotel operations and streamlining efficiency. However, the extent to which hotel guests embrace AI technology has remained an elusive query, until now. “And the most important factors were perceived ethics, followed by benefits.

Hotels 96
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Are You Certified?: The Benefits Of Certification In Business

Strategy Driven

It can motivate you to improve your business, making it more efficient and more ethical. It can often become a fun challenge for hotels to earn that extra star rating, for an investment firm to achieve GIPS compliance or for a farm to achieve organic certification. This can lead to more productive and successful relationships.

Ethics 115
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The International Coaching Federation Welcomes Rich Gee.

Rich Gee Group

I run workshops all across the country in many venues — they were the perfect hosts (they covered ALL the bases), the location was smashing (I love the Doubletree Hotel – it was just renovated), the room was perfect, the food scrumptious, and any request was met with a smile. How To Be More Productive When You Work From Home.

Workshop 188
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Real-world examples of customer service

Lead on Purpose

At the end of the day, happy customers spread the word about your products and services and you get more happy customers. We had the flights, the hotels (yes, plural…I’ll come back to that) and six days of fun planned at Universal Studios and several other theme parks. Next I called the Marriott hotel.

Examples 113
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Why Your Customer Loyalty Program Isn’t Working

Harvard Business Review

Nurturing customer loyalty requires a better understanding of its nature, and the nature of loyalty depends on the economics of the business: loyalty to automobiles and mobile phones is qualitatively and quantitatively different than loyalty to hotels and airlines. Who is truly more valuable to an airline or hotel chain?

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The Most (and Least) Empathetic Companies

Harvard Business Review

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Many British firms have been slow to recognize the direct correlation between corporate empathy and growth and productivity.