article thumbnail

5 Concepts That Will Help Your Team Be More Data-Driven

Harvard Business Review

Charge that senior scientist you’ve engaged with helping people in completing the exercise, teaching them how to interpret some basic statistics, tables, and graphics, such as a time-series plot and Pareto chart. Poor data is the norm — fouling operations, adding cost, and breeding mistrust in analytics. Source: Thomas C.

article thumbnail

Applying a Model for Small Business Continual Improvement

Deming Institute

How to apply the model. Applying SMED, the theoretical sessions would act as the external activities that operators have to perform before a changeover, and actually implementing them in a running business would be the internal ones. Root cause analysis. Leadership. 7) Institute modern methods of supervision.

Deming 28
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Data Can Do for Change Management What It Did for Marketing

Harvard Business Review

When a change practitioner talks about data, typically that is qualitative information, generated by a root cause analysis workshop or similar. These intangible factors like culture, leadership, and motivation do not yield easily to empirical analysis. The issue is that they operate as artisans, not scientists.

article thumbnail

How Companies Are Using Machine Learning to Get Faster and More Efficient

Harvard Business Review

The company’s natural language processing technology learns how to write reports by scanning texts and determining relationships between concepts. Root cause analysis. Then it scours incoming data to build new reports.