Influence Leadership Operations Telecommunications 
Terry Starbucker
MAY 22, 2016
This is another installment of excerpts from my book manuscript of “More Human: A Journey To The Heart Of Great Leadership”. This excerpt tells two very contrasting stories about a job of leadership that is never, ever, easy – having to let people go. I thought about how I had been in this situation before.
Marshall Goldsmith
DECEMBER 16, 2013
The rise in the influence of the knowledge worker. . The CEO of a leading telecommunications company recently embarked on an innovative approach. Employee Engagement Leadership' Innovative high-technology corporations are currently paying employees large bonuses to recruit top talent. Provide intrapreneurial opportunities.
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Marshall Goldsmith
NOVEMBER 4, 2013
The changing role of leadership will mean that the relationship between managers and direct reports will have to change in both directions. Many leaders will be operating more like the managing director of a consulting firm. When direct reports know more than their managers, they have to learn how to “influence up.”
Leading Blog
APRIL 16, 2021
There are many ways that even a good business with good leadership can be damaged or bankrupted. Operating a small business is not unlike owning a really old house: things break a lot, and you need to fix them, over and over and over. Some things in business and life are simply out of our control. Ours did; over 700 did not.)
Harvard Business Review
NOVEMBER 23, 2010
People : Recognizes interpersonal difficulties; intuitively understands how others feel; picks up non-verbal cues; empathetic; persuades, teaches, influences. Few CEOs I know have operations-focused thinking styles or backgrounds. But they have very little interest in how to get the ideas put into operation. We all have.
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