Harvard Business Review

DECEMBER 25, 2013

When Eric Reis was popularizing the concept of an MVP, the guiding principle was to build and release a product with as few features as possible, and then use the market’s reaction to gauge how to refine the product. Coin has managed to test the market without ever actually releasing the physical product.

Productivity 8

Productivity Products Reis FAQ 8

Harvard Business Review

DECEMBER 6, 2017

They shared five key insights for employers looking to improve retention and engagement, including how to improve manager training, diversity and inclusion, and scheduling. The good news is that multiple employers are already innovating in these areas. Train frontline managers to support people and process.

Survey 8

Survey Retail How To Reis 8

Harvard Business Review

FEBRUARY 3, 2015

They seemed to think that designing and managing the customer experience is a marketing function, as if the customer is only associated with marketing, and the store only with operations. billion public company, how many other organizations could be struggling to understand and manage customer experience appropriately?

Brand 8

Brand Reis Objective Merchandising 8