Skip Prichard

JUNE 26, 2019

If the overall experience doesn’t please and excite the customer, a company is hard-pressed to outsize its strategy. I have sat through many strategy meetings listening to bright leaders dream up bold plans without vetting their financial feasibility. Other companies turn strategy into a big annual leadership retreat.

Strategy 79

Strategy SWOT Company Customer Loyalty 79

Harvard Business Review

MAY 18, 2015

They were intense, intelligence-based, role-playing immersion workshops that got leaders to see the market from a different and unfamiliar perspectives. While large consulting firms push expensive “war games” at the leadership level, Jessica ran cheap and quick local games based on local market dynamics.

Competitive Intelligence 8

Competitive Intelligence Agility Workshop Definition 8

Harvard Business Review

DECEMBER 27, 2017

Our research shows that the same inclusive leadership behaviors that leverage diversity to drive innovation and market growth can enable managers to support individuals with disabilities. But teaching managers to display inclusive leadership behaviors is just the first step. And they are more likely to have their ideas endorsed.

Compliance 8

Compliance Chief Operating Officer Innovation Survey 8

Harvard Business Review

DECEMBER 23, 2016

The company better aligned the workforce mix to its strategy, by optimizing different talent acquisition channels, manager spans of control (number of workers reporting to them), and worker mobility. The workshops encouraged and equipped the operating managers and HR teams to take a fresh look at their workforce goals and options.

Strategy 8

Strategy Span of Control Finance How To 8