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Transforming Leadership And Trust In The Organization

Tanveer Naseer

There is a change happening at the very top of the organizational hierarchy that, like a weather vane, reflects some of the fundamental changes happening across every organization and the marketplace they operate in. It also has had an impact on the way leadership works. This is where trust and leadership suddenly become synonymous.

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Understanding How Organizations Can Measure Digital Success

Tanveer Naseer

Regardless of how it’s asked, “are we earning a return for our digital dollars” is a “hot button” marketing question poised by leaders, management and operating staff. Some measurements become indicators that help with operating and strategic direction. Other measurements provide hard ROI data.

CPA 273
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Applying a Model for Small Business Continual Improvement

Deming Institute

That doesn’t mean you can’t make mistakes, for sure it will be hard to build a perfect product. But you need to define the basics right: be organized, collect the right information on time, and improve your product and services in a lean way. Leadership. Marketing mix. 14 Deming principles. 20 SME Steps.

Deming 28
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CMOs and CEOs Can Work Better Together

Harvard Business Review

The CEO can also make it a point to elicit marketing’s point of view on customer issues during strategy discussions, and carve out time for one-on-one meetings. “We We are always on the agenda of the executive team and are a significant part of the leadership meetings,” says Bert van Meurs, CMO of Philips Healthcare Imaging Systems.

CEO 11
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Standard Operating Procedures Can Make You More Flexible

Harvard Business Review

Most people think standard operating procedures are a strait jacket that limits their flexibility. The Cleveland Clinic cleverly uses standards to deliver operational consistency, reliability, and low cost. We''ve reshaped our marketing mix to reflect this new patient behavior. Customers Health Operations'