Remove Marketing Remove Middle Management Remove Operations Remove Resistance
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How to Ignite and Sustain Organizational Growth

Skip Prichard

Companies with a healthy culture gain a positive reputation, not only among employees, but also with customers and the market. The culture required to drive a strategy of innovation is different from the culture required to develop efficiency or operational excellence. The right culture attracts and retains better talent.

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How Samsung Gets Innovations to Market

Harvard Business Review

Let’s say you’re working in a new market, far away from headquarters, and you need to get approval for an initiative that is somewhat outside the company’s current strategy. As we spoke to them, Mansfield and his team shared five insights on how to work with senior management to get strategy-stretching innovations to market: 1.

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To Radically Redesign Health Care, Start with One Unit

Harvard Business Review

For example, before performing every operation the surgical team should conduct a “time-out” 100% of the time to ensure that everyone agrees that they are operating on the correct patient and are performing the correct procedure on the right site and that any questions or concerns that any team member might have are addressed. (I

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Take the Bias Out of Strategy Decisions

Harvard Business Review

When it comes to specialist operations, experience is key, so he was going to visit each of them and then make a decision. However, when I spoke to him again, he had just decided where he was going to have the operation: in the hospital in his hometown in Spain. I was surprised; there was no specialist in that hospital.

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How to Navigate the Politics of an Innovation Project

Harvard Business Review

A middle manager at a global technology organization — let’s call her “Denise” — had a problem. She’d come up with the idea of revamping the company’s inventory management approach by networking together “sleeping” resources. Step 1: Anticipate Resistance.

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Why Your Customers Hate You and How to Fix It

Skip Prichard

In the real world, of course, change is not easy, and resistance is not only common, but to be expected. Bringing a new prescription drug to market, for example, now costs nearly $2.6 Even a simpler product like the SpinBrush, which entered the market priced at $5 each, required an upfront investment of $1.5

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