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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. Too often, information technology and operational tools are minimized as costs to be controlled.

Airlines 188
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. Clearly, excessive cost control at the risk of the companies operational foundation played a role.

Airlines 130
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Escaping the Change Management Trap: From Rigidity to Agility

The Practical Leader

Agile approaches began a few decades ago with software development. According to the Agile Alliance , “One thing that separates Agile from other approaches to software development is the focus on the people doing the work and how they work together. Products and services pushed out to the market. Internal Focus.

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Questioning Questions

Strategy Driven

Imagine if we could reconfigure questions to elicit accurate data for researchers or marcom folks; or enable buyers to take quick action from ads, cold calls or large purchases; or help coaching clients change behaviors congruently and quickly; or encourage buy-in during software implementations. no bias) and Servant Leadership.

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The Heart of Sales | StrategyDriven

Strategy Driven

Dirty Little Secrets : Why buyers can’t buy and sellers can’t sell and what you can do about it by Sharon Drew Morgen Every day, business people face critical buying decisions – from new software to revamped website design to employee training programs. She then presents the same situation using Buying Facilitation ®.