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SERVANT Leaders are Authentic – Acronym Model

Modern Servant Leader

The authentic servant leader is consistent in message and transparent in intent. Often, it is a strong message from the servant leader that makes it clear gossip and it’s cousin – dirty politics, are forbidden in their organization. A leader is often placed in a position of confidential information.

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Five Ways to Build Distrust

Lead Change Blog

Author information Jon Mertz Jon is a vice president of marketing in the healthcare software industry. His background consists of an MBA from The University of Texas at Austin and working for companies like Deloitte, IBM, and BMC Software. Self Leadership Character-based Leadership Servant Leaders Trust'

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What Keeps a Bounce in Your Step?

Lead Change Blog

Author information Jon Mertz Jon is a vice president of marketing in the healthcare software industry and named one of the Top 100 Thought Leaders in Trustworthy Business by Trust Across America in 2014. Self Leadership Lead Positive Servant Leaders Values' Connect with Jon on Twitter @ThinDifference.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. In the same manner, I hope Southwest brands their changes with constructive marketing to regain the public trust in their ability to deliver reliable service. The reason for this vast difference in recovery?

Airlines 188
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Escaping the Change Management Trap: From Rigidity to Agility

The Practical Leader

Agile approaches began a few decades ago with software development. According to the Agile Alliance , “One thing that separates Agile from other approaches to software development is the focus on the people doing the work and how they work together. Products and services pushed out to the market. Internal Focus.

Agility 123
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. In the same manner, I hope Southwest brands their changes with constructive marketing to regain the public trust in their ability to deliver reliable service. The reason for this vast difference in recovery?

Airlines 130
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Questioning Questions

Strategy Driven

Imagine if we could reconfigure questions to elicit accurate data for researchers or marcom folks; or enable buyers to take quick action from ads, cold calls or large purchases; or help coaching clients change behaviors congruently and quickly; or encourage buy-in during software implementations. no bias) and Servant Leadership.