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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. Too often, information technology and operational tools are minimized as costs to be controlled.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. Clearly, excessive cost control at the risk of the companies operational foundation played a role.

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Escaping the Change Management Trap: From Rigidity to Agility

The Practical Leader

Agile approaches began a few decades ago with software development. According to the Agile Alliance , “One thing that separates Agile from other approaches to software development is the focus on the people doing the work and how they work together. Leaders are “servant-leaders” to highly engaged teams.

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Updates from the CMI Sri Lanka Board

Chartered Management Institute

Being servant leaders as Chartered Managers In an opinion piece in the Daily FT , Ajantha Dharmasiri CMgr FCMI, president of CMI Sri Lanka , reflects on a successful year and assures that CMI Sri Lanka will continue to facilitate the processes of up-skilling, multi-skilling, and re-skilling managers.

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QAspire Blog: Practical Insights on Quality, Management.

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Great Quotes: Gems from Subroto Bagchi on Leadership I have always enjoyed reading thoughts of Subroto Bagchi , one of India’s most well known and respected leaders from the IT industry who operates as a “Gardener” and Vice Chairman at MindTree. Read the reviews here and here ).

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How Humble Leadership Really Works

Harvard Business Review

But one of the best ways is to adopt the humble mind-set of a servant leader. Servant leaders view their key role as serving employees as they explore and grow, providing tangible and emotional support as they do so. There are a number of ways to do this, as I outline in my new book Alive at Work.

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Questioning Questions

Strategy Driven

Imagine if we could reconfigure questions to elicit accurate data for researchers or marcom folks; or enable buyers to take quick action from ads, cold calls or large purchases; or help coaching clients change behaviors congruently and quickly; or encourage buy-in during software implementations. What Is Change?