Lead Change Blog

FEBRUARY 17, 2016

We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. In a work environment laced with quick critique, intolerance for idiosyncratic ideas, or fidelity to “the way we have always done it,” employees are unlikely to willfully posit absurd ideas.

Six Sigma 150

Six Sigma TQM Airlines Wilde 150

Harvard Business Review

APRIL 4, 2012

The problem was poorly positioned shower controls and shower head. As I discussed this post with a colleague, he said it reminded him of some of the principles of Total Quality Management (TQM). Every day the bathroom floor would get soaked as I turned on the water. Don't the people designing these things think about this stuff?

TQM 14

TQM Hotels Apparel Analysis 14

Strategy Driven

FEBRUARY 6, 2015

Total Quality Management (TQM) is recognized as a prerequisite for survival. TQM has increased profitability in some corporations up to six times. The more positive results are shown, the more universal will be participation. Anyone who is unwilling to spend for quality is hastening company decline. Customer retention.

Quality 50

Quality Metrics Strategic Planning TQM 50

Deming Institute

JANUARY 5, 2017

During my junior year in college, I was running for leadership positions in my fraternity. We argued with him, citing our understanding of Deming and the modern quality approach, including the Taguchi loss function, as we had studied in our TQM class. You might argue I went to the wrong business school.

Deming 46

Deming TQM Kaizen Crisis 46

Chartered Management Institute

MAY 15, 2012

If it's a positive feeling, then whatever is happening is probably resonating with those values.But how do we determine our personal values and what impact do they have on our lives? When we have an intuitive response to something it is often our personal values that are being touched upon. Related Content: What would I do?

Content 66

Content Books Positioning TQM 66