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Fiona Dawson: “My imperative is around breaking down barriers for people”

Chartered Management Institute

DECEMBER 5, 2023

“Even though I was a newbie graduate trainee who really didn’t know anything about the corporate world, he was as interested in my opinion, and those of my peers, as he was in those of his direct leadership team. “He He encouraged us to speak up and speak out. He led with a huge degree of humanity and empathy.

Reis 104
Reis Learning-by-Doing Training Long-term 104
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Online Retailers Should Care More About the Post-Purchase Experience

Harvard Business Review

MAY 24, 2016

With the rise of new technologies like the internet and mobile, there are additional critical junctures for increasing the buying likelihood, including at the research stage. Retailers like Nordstrom, REI, and Anthropologie have customized package tracking experiences that provide visibility into the delivery.

Retail 10
Retail Supply Chain Loyalty Reis 10
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