Strategy Driven

MARCH 7, 2013

With more than twenty-five years of human resource and management consulting experience, Wendy has spent most of her career at the University of Michigan. A member of the Society of Human Resource Management, she received a leadership award in 2002 from the Midwest College and University Professional Association for Human Resources.

SWOT 57

SWOT Human Resources Letter Competitive Advantage 57

Coaching Tip

JULY 10, 2014

Leadership development is the number one priority for human resources (HR) leaders globally, according to Talent Management : Accelerating Business Performance , a survey by Right Management, the career and talent management experts within ManpowerGroup. The data was gathered at the end of 2013 by a third-party research expert.

Human Resources 106

Human Resources Leadership Development Resources Development 106

Strategy Driven

APRIL 18, 2013

With more than twenty-five years of human resource and management consulting experience, Wendy has spent most of her career at the University of Michigan. A member of the Society of Human Resource Management, she received a leadership award in 2002 from the Midwest College and University Professional Association for Human Resources.

Human Resources 50

Human Resources Document Competitive Advantage Resources 50

Harvard Business Review

FEBRUARY 21, 2014

Today, nearly 80% of people who work for organizations with 50 or more employees have access to a wellness program, according to a 2013 RAND study commissioned by the U.S. Department of Health and Human Services. Insightful executives look for every competitive advantage they can harness, and that’s what healthier employees represent.

Health Care 8

Health Care Absenteeism Presenteeism Human Resources 8

Harvard Business Review

AUGUST 5, 2014

And that same transparency has radically shortened the shelf life of any new competitive advantage. “We’ll McKinsey’s DataMatics 2013 survey shows that companies that use customer analytics extensively are more than twice as likely to generate above-average profits as those that don’t.

P&L 11

P&L Banking Marketing Call Center 11

Harvard Business Review

JULY 15, 2015

We succeeded, but by 2013 we worried that we had taken our focus on results too far. After six months of development, we assess each manager again, and this time the assessments have teeth. Better people will also bring long-lasting competitive advantage in our industry. We asked ourselves: What could we do differently?

Resistance 8

Resistance Long-term Short-term Self-aware 8