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2020 Top CHRO List – The People Leaders To Watch

N2Growth Blog

These Human Resource leaders represent the top 25 human resources leaders shaping careers, culture, and talent at the world’s most innovative people driven companies. Put simply, how do you judge the success of a chief human resources officer, and who qualifies for the 2020 Top CHRO List?

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Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

Chart Your Course

Riverside Auto Group, a second-generation company owned equally by three brothers, operates seven dealerships employing 190 people throughout Michigan’s Upper Peninsula (Marquette, Escanaba, and Iron Mountain) and Wisconsin (Marinette). Customer complaints are down from one a week to one a quarter. And read on… there are even more!

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Leadership Profile: Dale Carnegie | Thoughts for the Everyday Leader

Nathan Magnuson

February 4, 2013. Carnegie pursued short and rather unsuccessful stints in both sales and acting before he convinced the director of the YMCA where he was living to let him teach a course on public speaking. I’ve decided to share one principle from each topic included in his Golden Book (listed below in the resources section).

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Changing an Organization’s Culture, Without Resistance or Blame

Harvard Business Review

One of the biggest challenges a company can face is changing people’s behavior — getting them to collaborate and be humble, for example, or put the company’s long-term interests first. Getting the company back on its feet required a major boost in operating efficiency. We asked ourselves: What could we do differently?