Engaging Leader

SEPTEMBER 1, 2015

Research shows no one is happy with annual performance reviews—not executives, not managers, and not individual contributors. Even HR teams responsible for performance management aren’t convinced annual reviews provide value. Article: Does Performance Management Make the Grade? Aspirational. Website: BetterWorks.

Goal 100

Goal Wilde White Paper Management 100

Engaging Leader

AUGUST 25, 2015

Focusing on goals establishes a business culture of innovation and collaboration because you are measuring ongoing operations, not a single point in time. For organizations to drive better performance, goal setting should be done frequently, and should focus on just a few high-quality, high-impact goals.

Goal 100

Goal White Paper Bottom-up Operations 100

Strategy Driven

NOVEMBER 6, 2015

When you own and operate a business you need to have certain procedures for an efficient and seamless function. Sometimes the difficulty of managing your time makes for a haphazard operation. An inefficient operation results in unproductive activities which often miss the point and worse yet, result in wasted time and wasted resources.

Succession 50

Succession Strategic Planning Budgeting Goal 50

Strategy Driven

MAY 15, 2015

Niche specialists collectively conduct a research study or performance review. The client is opening new locations in new communities and asks its consultants to formulate a plan of action and oversee operating aspects. Multiple companies find that doing business in a new country is easier when a consortium operates.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Harvard Business Review

DECEMBER 31, 2015

They saw it as an opportunity to completely transform the operation to improve care and the patient experience and to lower costs. To that end, they decided to have a team study how care is delivered, identify the barriers to smooth operations, and fix the barriers. It was fully integrated into emergency room operations at St.

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

NOVEMBER 22, 2016

billion debit and credit card transactions, its research revealed a dramatic slowdown in the growth of everyday consumer spending from 2014 to 2015. are among the companies that analyze factors such as job tenure, performance reviews, and communication patterns to identify employees who are highly likely to leave. analyzed 12.4

Banking 9

Banking Content Customer Loyalty Health Care 9

Harvard Business Review

DECEMBER 15, 2017

Some health care businesses use duplicate dyad management structures—one to oversee the clinical enterprise and another to oversee the business and operations that support the clinical enterprise. The dyad model can help break down silos, improve the way clinical and operations leaders work together, and coordinate care.

Training 14

Training Health Care Management 360-Degree Feedback 14