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Listen for the Sound of Your Own Success

Great Leadership By Dan

Essentially, you must learn to be a “safety engineer.” Safety engineering simply assures that a critical system behaves as needed, even when components fail. Learn to Listen. The average person really only listens about 25 percent of the time. Listed below are key skills for becoming an active listener.

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25 Tips for New Managers

Great Leadership By Dan

Even though you were most likely promoted within a function where you were the best engineer, you are no longer an engineer – you’re a manager. Learn and practice active listening. If I had to pick just ONE skill, listening would be the one I’d say is the most important skill to master as a leader.

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Putting Employees First to Drive Better Business Result: Kavitha Prabhakar

HR Digest

The HR Digest had the opportunity to interview Kavitha Prabhakar who provided some illuminating insights on how Deloitte US is equipped to drive change in its workforce, and what lessons have been reinforced over the past year to help the innovation engine become future ready. A shift in mindsets doesn’t happen overnight.

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Four Examples of Situational Leadership®

The Center For Leadership Studies

Alan Mulally Alan Mulally is an aeronautical engineer who became the CEO of the Boeing Company before becoming the CEO of the Ford Motor Company and orchestrated one of the most prolific turnarounds in corporate history.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

Be active listeners. Active listening isn’t just hearing and robotically responding to customer feedback; it’s also interpreting the intended meaning, and communicating that understanding to your customers. The CoE elevated the issue to the engineering leads.

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Is Your Emotional Intelligence Authentic, or Self-Serving?

Harvard Business Review

Plenty of research has documented manipulative misuses of emotional intelligence — the intentionally subtle regulating of one’s emotions to engineer responses from others that might not be in their best interest. A need to be right masquerading as active listening.

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Definition of Leadership | N2Growth Blog

N2Growth Blog

In further pondering this dichotomy an interesting thought came to mind – If I could genetically engineer the perfect leadership gene what qualities and characteristics would constitute the architecture of leadership DNA? No single leader can possess every needed attribute. ” [link] lightridr Great post, Mike.