Remove Active Listening Remove Operations Remove Reputation Remove Technology
article thumbnail

Shut-up & Listen | N2Growth Blog

N2Growth Blog

Think about it…when was the last time you viewed a negative soundbite of a CEO who was engaged in active listening? The next step in the process is learning where to apply your new found listening skills. Listen to your customers, competitors, your peers, your subordinates, and to those that care about you.

Blog 420
article thumbnail

You Can't Argue With Crazy | N2Growth Blog

N2Growth Blog

Turning the other cheek, compromise, forgiveness, compassion, empathy, finding common ground, being an active listener, service above self, and numerous other approaches will always allow one to be successful in building rapport if the underlying desire is strong enough.

Blog 313
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dealing with Conflict | N2Growth Blog

N2Growth Blog

Turning the other cheek, compromise, forgiveness, compassion, empathy, finding common ground, being an active listener, service above self, and numerous other approaches will always allow one to be successful in building rapport if the underlying desire is strong enough. If so, you likely have issues with conflict.

Blog 419
article thumbnail

8 Traits of Ineffective Leaders | N2Growth Blog

N2Growth Blog

They are active listeners, fluid thinkers, and know when to press-on and when to back-off. Poor Communication Skills : Show me a leader with poor communication skills and I’ll show you someone who will be short-lived in their position. Great leaders can communicate effectively across mediums, constituencies, and environments.

Blog 420
article thumbnail

How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

People were asked about GM products, upholstery textures, colors, vehicle designs, and technology, and their feedback was incorporated into GM vehicles. social media users actively seek customer service through social media, according to Nielsen and McKinsey Incite , we’ve made getting globally aligned one of GM’s priorities.

Media 8
article thumbnail

Questions and Team Building | N2Growth Blog

N2Growth Blog

Do you have the necessary resources (financial, technology, talent, infrastructure, etc.) " My days in technology have taught me that you frequently have to ask "why" up to 5 times before you REALLY get the answer. What will be the key performance indicators for this? to hit your objectives? I suggest a book titled.

article thumbnail

Definition of Leadership | N2Growth Blog

N2Growth Blog

Home About Overview News Careers Contact Blog Services Branding/Identity Executive Search Leadership Development Overview CEO Coaching Executive Peer Groups Strategic Growth Consulting Innovation Management Personal Branding Reputation Management Social Media Consulting Pro Bono Services Clients Intermidiaries Downloads Blog Contactus N2growth Home (..)