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Yes, Managing IT Is Your Job

Harvard Business Review

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. It told how American Airlines and others had introduced systems to help their customers choose their products and services.

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A 5-Part Process for Using Technology to Improve Your Talent Management

Harvard Business Review

And because organizational change tends to be driven by those who most acutely feel the pain, it’s often line managers who are the strongest champions for “talent tech”: innovations in how firms hire people, staff projects, evaluate performance, and develop talent. Insight Center. Adopting AI. Sponsored by SAS.

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Do You Have the IT For the Coming Digital Wave?

Harvard Business Review

IT is already being asked both to industrialize traditional infrastructures and systems fast to save costs, and to innovate customer experiences and operations with new digital technologies. It requires new modes of operation. New, more agile , software development tools and testing methods are utilized.

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What It Takes to Become a Great Product Manager

Harvard Business Review

A PM with a high EQ has strong relationships within their organization and they have a keen sense of how to navigate both internal and external hurdles to ship a great product. The best PMs know how to push hard on the right priorities, with urgency, but without conveying a sense of panic or stress.

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The First 90 Days in a New CIO Position

Harvard Business Review

As I approach my own new role as CIO at Harvard Business School, I''m focused on promoting a culture that provides the highest levels of service quality while enabling true agility and innovation. The New CTO: Chief Transformation Officer. Google''s CIO on How to Make Your IT Department Great. Lead with Passion.

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Why Agile Goes Awry — and How to Fix It

Harvard Business Review

In the spirit of becoming more adaptive , organizations have rushed to implement Agile software development. But many have done so in a way that actually makes them less agile. These companies have become agile in name only, as the process they’ve put in place often ends up hurting engineering motivation and productivity.