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Four Facets of Measuring Change

Change Starts Here

When I was an industrial engineer early in my career, one of my core responsibilities was measuring things. It’s no coincidence that my transition to change practitioner included balanced scorecards to measure strategy execution. Examples: number of ideas, system usage. Mindset : What changes in mindset need to happen?

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With Change Agents, One Size Does Not Fit All

Harvard Business Review

Paul Klein, Senior Vice President of Information Systems and Chief Process Officer at Rich Products Corporation (the $3 billion food manufacturer), is always looking for the next source of customer value. Earlier in his career he worked at EDS (an IT services provider), where he learned how to run IT as a business.

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Work-Family Guilt Is Wasted Energy

Harvard Business Review

The implication is that women "choose" to gear down their careers in favor of work-life balance. Has it recognized, like Norway, China or France, that 21st century parents both work and that infrastructure, day care and tax systems ought to recognize this basic fact? See our 2013 Global Gender Balance Scorecard.

Energy 8
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Artisans Must Balance the Books

Harvard Business Review

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. But as soon as they began, the communal power of African extended family system weighed on them. But as soon as they began, the communal power of African extended family system weighed on them.

Books 13
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The Irish Banking Crisis: A Parable

Harvard Business Review

Heres how Antoin Murphy , one of the few scholars to have studied these strikes, which took place in the 1970s, describes it: "a highly personalized credit system without any definite time horizon for the eventual clearance of debits and credits substituted for the existing institutionalized banking system."

Banking 15
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Google Changes the Playing Field on News

Harvard Business Review

Second, the new system depends on publishers playing ball using the metatags. Second, the new system depends on publishers playing ball using the metatags. Googles proposed metatags may not provide visibility in quite the way a publisher wants, as they assume a single originating source, not a formal syndication process.

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The Next Frontier of Judgment - Across Enterprises

Harvard Business Review

It described the newspapers own request under the Freedom of Information Act for the New York Department of Educations performance ratings of the roughly 12,000 public city school teachers in its system.